Amy Fish is a Canadian who writes about complaining. She is the author of the Non Fiction book The Art of Complaining Effectively Her work has been published in Reader’s Digest and the Globe and Mail (Canada’s national newspaper) and she has won writing prizes from both Writer’s Digest and the Quebec Writer’s Federation.
Amy has been interviewed on national and local television and radio as a complaints expert, and as a writer.
Amy loves to spread the gospel of complaining effectively and has appeared as a keynote speaker at conferences, professional meetings and garage door openings.
She writes a column called Complaint Kitchen for hermagazine.ca.
She is also working on a fiction project as we speak.
Amy loves public speaking and routinely talks to community organizations, health care agencies, and all kinds of conferences. Her main topics include:
- How to Complain Effectively (or Kvetching 101)
- Delivering Bad News (or Telling the Truth Gently)
- Resolving Complaints
- 29 Tips for Dealing with Difficult People
Amy is represented by Veronica Park of the Corvisiero Agency in New York City.