Amy Fish is a Canadian who writes about complaining. She is the author of the Non Fiction book The Art of Complaining Effectively Her work has been published in Reader’s Digest and the Globe and Mail (Canada’s national newspaper) and she has won writing prizes from both Writer’s Digest and the Quebec Writer’s Federation.
Amy has been interviewed on national and local television and radio as a complaints expert, and as a writer.
Amy loves to spread the gospel of complaining effectively and has appeared as a keynote speaker at conferences, professional meetings and garage door openings.
She writes a column called Complaint Kitchen for hermagazine.ca.
She is also working on a fiction project as we speak.
Amy loves public speaking and routinely talks to community organizations, health care agencies, and all kinds of conferences. Her main topics include:
- How to Complain Effectively (or Kvetching 101)
- Delivering Bad News (or Telling the Truth Gently)
- Resolving Complaints
- 29 Tips for Dealing with Difficult People
Amy is represented by Veronica Park of the Corvisiero Agency in New York City.
Amy has been interviewed on CBC Marketplace, CTV and Global TV, and on the radio with Barry Morgan (sorry, no link for that one) and Ric and Suzanne. Book reviews have appeared in The Suburban, The West End Times, Montreal Gazette, and Montreal Families.
Amy and her book were recently featured in the Brooklyn, NY Jewish newspaper, The Jewish Times.
Here's the latest interview for the University of Toronto Alumni Magazine.
Amy's book has been reviewed in a few blogs: Club Mom, aftermom and Matters of Personal Interest.
Amy was featured as a Montreal writer in Sarah Lolley's column Write on Montreal.
The Art of Complaining Effectively has a wide reaching Facebook campaign featuring photos of all kinds of people holding up the book.